Sending an e-Transfer

Sending An e-Transfer

Once you have created your sender profile and recipient list, you are ready to send Interac® e-Transfers!

How to send an e-Transfer:

  1. Login to MemberDirect online banking using the login portal on our homepage (
  2. Select "Send INTERAC® e-Transfer" from the shortcuts menu on the left side of the page
  3. Enter the required information into the fields provided
  4. There is a field that allows you to enter a message to the recipient, this is optional.  If you choose to use this it should not contain the answer to the security question.
  5. Select "Send Transfer"

How to cancel an e-Transfer:

You can only cancel an e-Transfer that has not yet been accepted (deposited) by the receipient.

  1. Select "Pending e-Transfers" to view any e-Transfers that have been sent but not received by the recipient.
  2. Select "Cancel" to stop the transfer and deposit the money back into your New Ross Credit Union account.

Please note:

  • if a recipient has not deposited an e-Transfer you have sent you can send him/her an email reminder from the "Pending e-Transfers" page
  • if an e-Transfer is not deposited within 30 days from the time it is sent, it will be automatically deposited back into your account
  • the sender is not able to cancel the e-Transfer once the recipient has accepted and deposited the funds
  • ensure that the security question and answer are kept confidential between the sender and the recipient
  • e-Transfer limits are as follows: $3,000 per transaction, $10,000 per rolling 7 day period, $20,000 per rolling 30 day period


® Trademark of INTERAC Inc. Used under license.

* A service fee of $2.50 is charged for sending and receiving e-Transfers.

** Processing time is dependent on internet service and financial institution connectivity.